ReplyBot — AI Customer Support Agent
ReplyBot monitors your business inbox and drafts professional AI-powered responses to common customer questions, support requests, and inquiries — 24/7, without you lifting a finger.
What is ReplyBot?
ReplyBot monitors your business inbox and drafts professional AI-powered responses to common customer questions, support requests, and inquiries — 24/7, without you lifting a finger.
Most small business owners running into the problem this agent solves have tried one of three things first: hiring a part-time assistant (expensive, slow, doesn't scale), building their own ChatGPT workflow (takes hours every week to maintain, falls apart when the owner is busy), or just doing it themselves at 10pm after everything else (the burnout path). A productized AI agent replaces all three. You stop trading hours for output — the agent handles the repetitive parts, you keep the judgment calls.
The reason the done-for-you model works better than "here's a tool, good luck" is simple: configuration is the hard part. A generic AI tool can do this job too, in theory — but configuring it to match your voice, connect to your data, respect your edge cases, and keep running correctly takes real time. We do that setup for you, monitor it, and tune it as your business changes.
A typical customer starts with ReplyBot after realizing the same repetitive work is eating 5–10 hours per week. Within the first month, most report getting that time back — and being genuinely surprised how much of their workload was "running on autopilot" work that never required their personal attention.
How does ReplyBot work?
You onboard
After checkout, you fill out a short onboarding form describing your business, voice, and specifics the agent needs. Takes 10 minutes.
We configure
You provide your FAQ document and email access. We configure ReplyBot to draft responses in your brand voice. Replies are either auto-sent or queued for your 1-click approval — your choice.
It runs
Your agent goes live. You review drafts or let it auto-run based on the rules we set with you. We monitor, tune, and report on performance monthly.
What does ReplyBot include?
- Automated email response drafting
- FAQ-based instant replies
- Escalation routing to human
- Tone customization (formal/friendly/technical)
- Weekly response summary report
- Unlimited email volume
- Dedicated PropelClick team monitoring
- Monthly performance report
- Cancel anytime, no contracts
Is ReplyBot right for your business?
Best for:
- Small business owners, e-commerce stores, and service providers who receive 10+ customer emails per day and spend hours writing repetitive responses.
- Owners who want AI working in their business without spending weeks learning a new tool.
- Teams that value done-for-you execution over DIY flexibility.
Not ideal for:
- Businesses that need deep custom AI integration into proprietary software — that's custom development, not a productized agent.
- Teams that prefer full control over every detail and enjoy building their own automations.
- Pre-revenue startups looking for a magic growth lever — agents amplify existing processes, they don't invent demand.
How much does ReplyBot cost?
- Automated email response drafting
- FAQ-based instant replies
- Escalation routing to human
- Tone customization (formal/friendly/technical)
- Weekly response summary report
Cancel anytime. No contracts. No hidden fees.
Less than the cost of one hour with a consultant, every month.
Frequently asked questions
Draft replies are generated within seconds of a new email arriving. If you choose approval mode, drafts queue in a simple dashboard for 1-click send. If you choose auto-send, replies go out immediately with any escalation rules you set still honored.
We recommend transparent disclosure (e.g., "This reply may be AI-assisted") — and your customers almost always respect that more than a fake human. We configure the disclosure language in your brand voice during onboarding.
In approval mode you catch it before send. In auto-send mode we set escalation rules that flag high-risk messages (refunds, complaints, legal keywords) for human review. We also do weekly tuning based on any replies you adjust.
Gmail, Google Workspace, Microsoft 365 / Outlook, and any IMAP/SMTP inbox. We configure the connection for you during the 3–5 day setup.
Yes. During onboarding we define exactly which topics auto-send, which queue for approval, and which bypass the agent entirely and go straight to you. You can change these rules anytime.
Yes. Cancel from your dashboard or email us — no contracts, no cancellation fees. Your agent stops at the end of the current billing cycle.
Ready to put ReplyBot to work for your business?
Setup in 3–5 business days · Cancel anytime · Dedicated team support
Get started with ReplyBot
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